Learn how Lumendash collects, uses, and safeguards your data.
Lumendash ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal data when you use our website (https://www.lumendash.com/) and our services.
Information We Collect
Information You Provide: Name, email address, company name, contact details, and other information submitted through forms.
Automated Data: IP address, browser type, device information, pages visited, and other usage data collected via cookies and tracking technologies.
Third-Party Data: Information obtained from third-party services when integrating with our platform.
How We Use Your Information
To provide, operate, and improve our website and services.
To communicate with you, including responding to inquiries and providing customer support.
To personalize user experience and improve our offerings.
To comply with legal obligations and enforce our terms.
To send marketing communications (if you have opted in).
Sharing of Information
We do not sell your personal data. However, we may share your information in the following situations:
Service Providers: With third-party vendors who help us operate our services (e.g., hosting, analytics, payment processing).
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, where your data may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
All data source credentials are stored on the Azure Key Vault.
The dashboard AI is a private Azure LLM with authorization controls embedded within the AI index.
Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.
We certify to adhere to allowed Meta usage and all applicable terms and policies.
The Postgres DB holds organisation and dashboard configuration details.
All data pertaining to login, users, roles, and group details is stored securely on Microsoft Entra External ID.
Data Use Disclosure
Our platform accesses and uses data from YouTube's API services in accordance with Google's API Services User Data Policy, including the Limited Use requirements. We do not use this data for any purpose other than providing and improving our services.
