Lumendash ("Company," "we," "us," or "our"), operated by The Aaktr Group Ltd, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal data when you use our website (https://www.lumendash.com/) and our services.
Information We Collect We may collect the following types of personal data:
- Information You Provide: Name, email address, company name, contact details, and other information submitted through forms.
- Automated Data: IP address, browser type, device information, pages visited, and other usage data collected via cookies and tracking technologies.
- Third-Party Data: Information obtained from third-party services when integrating with our platform.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our website and services.
- To communicate with you, including responding to inquiries and providing customer support.
- To personalize user experience and improve our offerings.
- To comply with legal obligations and enforce our terms.
- To send marketing communications (if you have opted in).
Sharing of Information
We do not sell your personal data. However, we may share your information in the following situations:
- Service Providers: With third-party vendors who help us operate our services (e.g., hosting, analytics, payment processing).
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or sale of assets, where your data may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Points for consideration:
- All data source credentials are stored on the Azure key vault
- The dashboard AI is a private Azure LLM with authorisation controls embedded within the AI index)
- Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models
- We certify to adhere to allowed Meta usage and all applicable terms and policies
- The Postgres DB holds organisation and dashboard configuration details
- All data pertaining to login, users, roles and group detail is stored securely on Microsoft Entra External ID.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Restrict or object to data processing.
- Request data portability.
To exercise these rights, contact us at support@lumendash.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at: LumendashEmail: info@lumendash.com Website: https://www.lumendash.com/